Outsource the Hosting, Management and Monitoring of Your Enterprise Systems to ENTAP
ENTAP’s systems hosting and managed services combine our extensive ERP expertise with SAVVIS, a SAS-70 compliant global leader in IT infrastructure and data center services, to deliver a one-stop, fully outsourced enterprise business solution that reduces costs, minimizes risks, improves efficiencies, tightens security and streamlines operational applications. ENTAP’s managed application and infrastructure solutions enable our clients to focus on their core business by freeing them of the daily burden of supporting and maintaining ERP systems, enterprise applications and related computing infrastructure.
ENTAP supports enterprise systems solutions – such as Oracle e-Business Suite, PeopleSoft Enterprise applications and Microsoft Business Solutions – across all technology platforms, operating systems and infrastructures, including:
- Standard and Enterprise Database
- Middleware products
- Business Intelligence
- Microsoft SQL Server
- Windows Server OS
- Sharepoint Portal services
- DB2 / UDB (Universal Database)
- AIX / Linux
- Other Related Technologies such as
- Informix Dynamic Server
- RedHat Linux
- Application Operational Support
Application installation and configuration, business process support, code maintenance and migration, assist in troubleshooting, operating systems problems and application compliance.
- Preventative Maintenance
ENTAP applies patches and performs minor upgrades to enterprise applications.
- Help Desk Support
Our help desk provides technical and problem solving support including problem report tracking.
- Database Management
ENTAP provides initial installation, administration, back-up, retrieval and support.
Real-time, comprehensive monitoring services can include fault monitoring, performance monitoring, and transaction monitoring.
- Backup and Disaster Recovery
Protect your data from system crashes, natural or man-made disasters, erroneous deletions, or any other unplanned events that could damage your data infrastructure that could threaten your business operations.
- Hosting Infrastructure
Hosting is the backbone to ENTAP’s managed service business, including network architectures, geographically dispersed data centers, network infrastructure and Internet connectivity.